Renyuan Zhang

Learning experience professional designing accessible, interactive, learner-centered experiences that simplify complex concepts.

Learning Design

5+ years of experience in instructional design and course development across healthcare, higher education environments, and the technology industry.
Experienced in applying instructional design frameworks, including ADDIE and adult learning theory, to eLearning, webinars, video, and blended learning.
Strong background in end-to-end course development, including needs analysis, SME collaboration, content development, implementation, and evaluation.
Skilled in leveraging AI tools to enhance content creation, streamline workflows, and support diverse delivery methods.
Demonstrated ability to align learning solutions with business goals and improve outcomes, including increased learner satisfaction and reduced training time.

Michener Institute of Education at UHN · Toronto, ON

03. 2025 - Today

Orchestrated the design and delivery of healthcare Continuing Education programs as end-to-end learning experiences, balancing learner needs, stakeholder expectations, and business objectives in a revenue-generating academic environment.
Led competency mapping and curriculum alignment for accredited programs, identifying gaps at the system level and advising on curriculum redesign to ensure full alignment with regulatory standards and long-term program outcomes.
Acted as a strategic partner to faculty and SMEs, transforming complex subject matter into scalable, learner-centered solutions while influencing course design, assessment strategy, and overall learning experience quality.
Designed and optimized learning ecosystems across LMS platforms, ensuring cohesive content structure, accessibility, and a seamless learner journey from enrollment to completion.

Intuit · Toronto, ON

10. 2022 – 8. 2024

Led the design and management of learning programs and content that covers both behavioral skill and technical skills, increasing learner satisfaction scores by 22% through improved content and delivery methods.
Guided the development of diverse delivery methods by experimenting with generative AI tools, such as ChatGPT, and drafted facilitators guides to enhance the instructor-led sessions
Collaborated with stakeholders to understand business objectives, created strategic roadmaps for learning programs, and followed the ADDIE model to translate training needs to learning content.
Conducted needs analysis with partners and learners to identify the learning gaps and opportunities, liaised with Subject Matter Experts to gather and update the content, successfully reducing training time by 10%.

Think Research · Toronto, ON

02. 2021 – 10. 2022

Utilized various tools to build learner-centric courses in different learning modalities, such as webinar, podcast, video, blended learning, and incorporating interactivity and accessibility based on visual design and adult learning principles.
Consulted with business partners to align the training content with business needs, and maintained existing learning programs, ensuring up-to-date learning materials.
Managed the day-to-day operations of the LMS and provided technical support to troubleshoot issues.

Quality Online Education Group · Richmond Hill, ON

01. 2019 – 11. 2020

Participated in the full lifecycle from concept to launch of QOEG English Course, created the curriculum, learning roadmap, over 60 lesson plans and engaging learning materials for better mobile app use.
Developed more than 80 interactive and engaging courses and learning activities for K-12 students using digital learning technologies (e.g. PowerPoint) for virtual delivery.
Supported the program management and schedule to ensure the projects meet the requirements, and managed online modules in the Learning Management System (LMS).